CLEAR PROCESS.
ON-TIME DELIVERY.
We make the manufacturing process simple and transparent.
Here’s what you can expect from approval to delivery.
ARTWORK
APPROVAL
1 – 2 DAYS
You send us your design. Our design team will review it and create a digital proof for you.
MOLD
PRODUCTION
2 – 3 DAYS
Once the artwork is approved, we start creating a custom mold for your pin.
COLORING &
PLATING
4 – 6 DAYS
We fill colors, polish the surface and apply plating to bring your design to life.
QUALITY
CHECK
1 – 2 DAYS
Each piece goes through strict quality inspection to ensure it meets our high standards.
PACKING
1 – 2 DAYSWe carefully pack your pins with protective materials to ensure safe delivery.
SHIPPING
3 – 7 DAYSWe ship your order worldwide via trusted courier partners. Door to door.
More details require more time.
Glitter, glow, epoxy dome may add time.
Bigger orders may take longer.
Holidays and events may cause delays.
Different shipping speeds.
TRACK YOUR ORDER
Once shipped, we’ll provide tracking information so you can check your order status anytime.
LEARN MORE →READY TO START YOUR PROJECT?
Get a free quote today and experience our premium quality and reliable service.
GET A FREE QUOTE →
Custom Product Pricing FAQ
Clear answers about custom product pricing, mold fees, minimum quantities, shipping costs, volume discounts, artwork, and reorders.
How is custom product pricing calculated?
Pricing is based on the product type, size, thickness, quantity, number of colors, metal plating, artwork complexity, attachments, special effects, packaging, and shipping destination. Send us your artwork and requirements to receive an itemized factory-direct quotation.
Does the quoted price include mold and setup fees?
Your quotation will clearly show any mold or setup fees required for the project. Most new custom metal designs require a mold because the shape and artwork are made specifically for your order. There are no additional charges beyond the items confirmed in your quotation.
Does the price include shipping, duties, and taxes?
Shipping costs are calculated based on order weight, packaging, destination, and delivery method. Your quotation will state whether shipping is included or listed separately. Import duties, taxes, and customs fees may apply depending on the destination and agreed shipping terms.
Do larger quantities receive lower unit pricing?
Yes. The unit price generally decreases as the order quantity increases because mold, setup, and production costs are distributed across more pieces. Contact us for quantity-based pricing at 50, 100, 300, 500, or 1,000 pieces.
Can I combine different designs to reach the minimum order quantity?
Each completely different design normally requires its own mold and minimum quantity. Color variations using the same shape and mold may sometimes be combined, depending on the production process. Send us all designs for confirmation before ordering.
Are artwork revisions and reorders charged separately?
Initial artwork review and standard production-proof revisions are provided free of charge before approval. Reorders using the same approved design may have lower setup costs if the original mold remains available and suitable for production. Design, size, or mold changes will be quoted separately.